Negotiation is an important skill for personal well-being and professional success, a skill that begins with identifying and acting on their desires and needs. Many people, however, lack of confidence, motivation, training, or just ask for what they want in certain situations, for example when negotiating with an important client. Still others do not want to initiate requests in general. This article focuses on the personal characteristics and situational factors that influence the probability of a man bringing the other party in the negotiations, making a request, and optimization of the request. At the same time, specific proposals that are offered for the management of this critical phase of the negotiation process with the help of three steps: the psychological preparation to participate; positioning before and at the time, participation and verbal skills during the delivery of their request ". Hide
by Roger Volkema Source: Business Horizons 10 pages. Publication Date: November 15, 2009. Prod. #: BH361-PDF-ENG
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