Interpersonal and system case in which Jim Davis, who holds the position of staff is responsible for the results, which can only be achieved by influencing the line (branch) managers, over which he has no direct authority. Lends itself to role-playing games of various kinds, to obtain useful information in the process without the direct influence of government. "Hide
by Danny J. Mainolfi, Allan Cohen Source: Babson College 4 pages. Publication Date: January 1, 2003. Prod. #: BAB086-PDF-ENG