Alan Parker has developed effective organization using organizational fitness profiling and other methods of change. Parker knows that, as Whitbread continues to grow, both internally and through acquisitions, the company will change its organizational structure and management practices. The case describes how Parker manage the change process and involved a large number of workers in the detection of obstacles holding back company from achieving its strategic objectives and to find ways to overcome them. Includes color exhibits.
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by Michael Beer, James Weber Source: Harvard Business School 27 pages. Publication Date: February 5, 2003. Prod. #: 403102-PDF-ENG