This article presents an alternative view on the conventional wisdom that a detailed measurement of the performance of individual employees is necessary to achieve high performance. As we open, heads the market-leading German company does not use the power distribution management indicators performance of its employees, but rather, operational excellence is achieved through mechanisms in the end, based on trust and responsibility. Based on observations in this company, we made a number of proposed characteristics of the companies that do not require formalized individual performance measurement systems to achieve high standards of performance. "Hide
by KV Platts, M. Sobotka Source: Business Horizons 9 pages. Publication Date: July 15, 2010. Prod. #: BH392-PDF-ENG