This case presents two vignettes from the view of Laura White, a just-promoted manager of the Cook Islands operations for a big Australian bank. The bank has merely brought on a fresh CEO who knowing your customer and has emphasized the importance of transparency. Given the context of the CEO's philosophy and the new role as manager of White, she must decide whether or not to raise her concerns to her supervisor about the OBU. Vignette B provides further history on the previous experience of White with an ethical scandal in the bank. After having been told by her supervisor that bringing a lot more focus to the Cook Islands' OBU banking operations will only cause more difficulties, she must determine again how and if to elevate the issue.
PUBLICATION DATE: December 06, 2010 PRODUCT #: E400-HCB-ENG
Westpac Offshore Banking in the Cook Islands Case Study Solution
This is just an excerpt. This case is about LEADERSHIP & MANAGING PEOPLE