In 2000, Dr. Gary Kaplan ended up being CEO of the Virginia Mason Medical Center in Seattle, Washington. Within his very first couple of months, Kaplan had actually rallied the company around a brand-new tactical instructions: to end up being the quality leader in health care.
What Kaplan and his administrators did not have was a reliable tool to perform their technique. Quickly afterwards, a series of serendipitous occasions resulted in the discovery of the Toyota production system, and the Virginia Mason Medical Center ended up being entrenched in an overwhelming obstacle: the best ways to set up a production design in healthcare.
Virginia Mason Medical Center (Abridged), Spanish Version Case Study Solution
PUBLICATION DATE: June 02, 2010 PRODUCT #: 614S01-HCB-SPA
This is just an excerpt. This case is about TECHNOLOGY & OPERATIONS
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