In early 2001, Trilogy Software experienced a slowdown in its business, a large number of failed deployment of the client, and a general weakening in the enterprise software market. In response, the company revamped its business model and restructuring the organization. Joe Liemandt, chairman and CEO of Trilogy, along with members of senior management of the company must decide whether Trilogy University, the internal training program for new employees of the college and other newly hired workers, support or detract from your new goals. In particular, they must decide whether, and if so, how Trilogy University, a traditional source of new ideas, new products and new approaches in the Trilogy, to be adapted to the policy changes that are taking place throughout the organization. "Hide
by Thomas J. DeLong, Michael Paley Source: Harvard Business School 12 pages. Publication Date: August 22, 2002. Prod. #: 403012-PDF-ENG
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