This case is a continuation of shorter, more focused, "the adoption of forcing" version Turnaround Artist: Craig Coy tackle political influence on Massport (the example program, 1896.0). Like its full analogue, it addresses a number of decisions facing Craig Coy, business executive, a retired Coast Guard officer and a former adviser to the White House security, when he was appointed Executive Director of the Massachusetts Port, or "Massport", 11 April 2002. Appointment came at a time of considerable turmoil in the Massport, the state authorities responsible for the management of the Boston Logan International Airport and several other regional transportation resources. These two airline jets hijacked in the attacks on the World Trade Center in New York September 11, 2001 departed from Logan. Massport were not responsible for the security practices that allowed terrorists to board airplanes with weapons, but the government has in recent years repeatedly come under fire from political excesses and patronage. These long-tolerated by the vagaries of the vaulted into the national spotlight, suddenly appeared tasteless and intolerable for government officials and legislators. Coy mandate when hired several months later, had to stop to the excesses of the past, in order to improve safety and security, to run the agency in the fashion business in the amount for the implementation of the "cultural turn." This case is a string selection of Koi have been done at the beginning of his term in office, which refers to the people management side of the call. For example, Coy had to decide to what extent he wanted to fire top managers to the power and lead to his team. He had to find a way to signal the transition to the new priorities. And he had to decide what to do when elected officials, whose support was crucial to Massport in some aspects, called and asked the authorities to engage their constituents. HKS Case Number 1901.1 "Hide
by Roger Porter, Pamela Varley 7 pages. Publication Date: February 20, 2009. Prod. #: HKS450-PDF-ENG
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