Trend Micro, anti-virus protection and Internet content software, accidentally released shortcomings update the template file that turns off your computer. The main impact on users in Japan, where 150,000 customers affected. The press media for answers, and the stock price falls, Eva Chen (CEO) and Akihiko Omikawa (president of Trend Micro Japan) must decide how to respond. "Hide
by Alice M. Tybout Source: Kellogg School of management 2 pages. Publication Date: January 1, 2007. Prod. #: KEL274-PDF-ENG
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