The director Chee Lung Tham, of an interim executive search company, faced a clash of culture and management styles when his mainland Chinese customer threatened to fire the American interim manager that Tham had delegated. Wong Lung, the customer, ran a family-owned garment manufacturing business together with his younger brother, in addition to his two foreign-educated kids.
His own brother and his team of middle managers were showing resistance to the brand new changes, while Wong needed the American supervisor's technology expertise. The American supervisor found himself caught in the net of family and business politics, and completing his duty with no collaboration of the middle management was hopeless. How should the conflict be approached by Tham and bring all sides into a productive working relationship?
Transitions Asia Managing Across Cultures Case Study Solution
PUBLICATION DATE: April 01, 2013 PRODUCT #: 413099-PDF-ENG
This is just an excerpt. This case is about GLOBAL BUSINESS
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