New CEO steps into the shoes of his longtime predecessor, who created the American telecommunications giant through a series of acquisitions and, before leaving, was initiated by the strategic positioning of the company. New CEO is reflected in the recent successes of Verizon, some of which he led, and it is considered how to ensure the team will continue to rise to new challenges. He knew that the change was intensifying and hard, and that each victory was followed by the next game. He stopped in his New York City office to think about how his team handled the recent calls and whether the culture was in place to continue the transformation of Verizon from traditional telecommunications services in global services and technology company. "Hide
by Rosabeth Moss Kanter, Matthew Bird Source: Harvard Business School 20 pages. Publication Date: December 5, 2011. Prod. #: 312082-PDF-ENG
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