A new CEO steps into the shoes of his long-serving predecessor who had created the U.S. telecommunications giant via a string of acquisitions and, before departing, had commenced the firm's strategic repositioning. The new CEO reflects on Verizon's recent successes, some of which he led, and considered the best way to ensure the team would continue to climb to new challenges.
He knew change was energizing and difficult and that every victory had to be followed by the next play. He paused in his New York office to consider how his team managed recent challenges and whether the culture was in place to carry on Verizon's transformation from a traditional telecommunications supplier to a global services and technology company.
Transforming Verizon A Platform for Change Case Study Solution
PUBLICATION DATE: December 05, 2011 PRODUCT #: 312082-PDF-ENG
This is just an excerpt. This case is about LEADERSHIP & MANAGING PEOPLE