Tony Hsieh at Zappos: Structure, Culture and Radical Change Harvard Case Solution & Analysis

Tony Hsieh at Zappos: Structure, Culture and Radical Change Case Solution

When in 2009 Amazon obtained Zappos for $1.2 billion, it assured to maintain its administration and culture. Hsieh's choice to carry out holacracy - a type of organizational self-management in which changes task titles and also hierarchy using "circles" that workers step in along with out of depending on to their abilities and choices - was less prominent compared to hoped.

After 18 months of trying to shift the business to holacracy, Tony Hsieh, Zappos' celeb CEO, chose it was opportunity to make the modification take place. In March 2015, he sent out an e-mail to all Zappos workers providing them 3 months' split pay if they thought that self-management was certainly not for them. The situation states how Tony Hsieh funded, promoted, and eventually ended up being CEO for online shoe seller Zappos.

PUBLICATION DATE: August 26, 2016

This is just an excerpt. This case is about ORGANIZATIONAL DEVELOPMENT

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