This case analyzes the queueing issues resulting from the increase in popularity of one of the most visited Hindu temples on earth. On January 2, 2015, Vasantha Gupta and Ramesh visited Tirumala Venkateswara Temple, only a day after some 210,000 individuals gathered at the 2,000-year-old site. The scenario describes the many enhancements the temple administrator, Tirumala Tirupati Devasthanams (TTD), has executed from way back when management of the temple complex started in 1932.
The temple's soaring popularity, yet, has led to safety and comfort worries for pilgrims. While challenging students to contemplate additional improvements that may help visitors rate and duration in temple system. The case emphasizes precarious responsibility of TTD who maximize efficacy and preserve religious traditions. Additionally, the case demonstrates the significance of perceived waiting times in queues' managing.
Tirumala Tirupati Wait a Moment Case Solution
PUBLICATION DATE: April 06, 2015 PRODUCT #: UV6959-PDF-ENG
This is just an excerpt. This case is about LEADERSHIP & MANAGING PEOPLE
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