Thurgood Marshall Case Solution And Analysis, HBR Case Study Solution & Analysis of Harvard Case Studies

Thurgood Marshall Case Study Solution

Abstract

The case illustrates the managerial and leadership dilemma in the Thur good Marshall high school, located in the neighborhood of Illinois. The school has been founded on the basis of the house system in which the school is divided into 4 house. These houses have separate house master, department heads, teachers, students, resources and facilities and entrance exit doors. Hence all four houses functioned independently to progress in the market. In the recent year, the school has been faced with certain managerial and administrational issues which includes the low result delivery for past 2 years along with the certain riots and breakthrough into the school, leading to the damage to the intellectual property of the school. In addition, the school is also facing the conflict among the different house members for pursuing the right course map to design the courses that has resulted in creating low value education. Moreover, there is a continuous tension between the house master and department heads which has led to the miss- alignment of goals and values of the school and conflicts, resisting the performance and productivity of overall house.

In such situation, Kane is hired as the school principal to resolve such administrative, managerial issues in the school and to uplift the grades and positions of the school in the market. The selection of Kane is based on his abilities to deal and transform he administrative issues into strengths of the school primarily in other school, hence it is expected from Kane to do same in the school.

Keywords: Conflict Management, Administration, organizational structure, Managerial Skills

Problem statement

There is a lack of conflict management and inter personal relationship management in school among different parties which has created an intense situation in the school, leading high conflict and low performance.

Analysis

Since from the initiation of the school, Thur good Marshall high school has been regarded as one the best schools in the town. It started with an aim to offer the exquisite knowledge and education to the children by engraving Diversify in it and by developing an autocratic standalone system in the school that offers each resource to each unit equally.And hence the system of “House system” has been developed to be implemented in the school.

Under the particular system, the management divided the population of school into whites, nonwhites and His pania and managed to develop an equal quota in each house.The hierarchy of the school depicts long stiff hier archal relationship between the head of department, house master and the teacher. Also, the house system of the school is regarded as one of best system to manage the big flux of the students effectively.

However, in the recent year, the performance others school has declined with lows results in ninth and Tenth grade while no improvement in 11^TH and 12^thgrade. This particular downward graph has been accounted conflict among the teaching staff and the managerial staff, along with the threat of the difference in opinion. This has led to the development high conjunction in the school, with high conflicts, resisting the performance and productivity of school.

Since in the recent year, under the leadership of Parker-Ex Principal, certain hoses has been exposed to the theft and security issues. This has made the management and the staff to call for security in the school, however, parker seem to delay the request. In addition, due to the rise in demand for security, the house master have developed different approached towards the implementation of the security. This depicts the misalignment and disintegration of the different housemasters and head of department with the ultimate goal of the school.

Also, due to the different houses system, and independence, each teacher pursues its own set of course outline without adhering to the fundamental guide lines. This has led to the fluctuation in delivery of quality education also, it has created the tension among different teachers working in same house. Lastly, there is a lack of team work in the school, since all teachers are trying to avoid conflict in person while developing grudges in personal. This has led to the deterioration of the inter-personal skills, leading to low responsibility and account ability towards the works. In addition, the continuous delay of parker towards these conflicts and issues has made the situation severe,as the rising conflict and resistance maintaining the different parties in school has greatly affected the image and performance of school in market.................

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