Why do so many organizations fail to learn? The author believes that such failures can be caused by resistance to change, human nature, or poor management, and lack of communication between the three cultures: operational, engineering, and executive. Culture operators based on human interaction. Operators can use their ability to learn, to thwart the efforts of management to improve productivity. Engineering culture represents the elements of design technology underlying the organization and how the technology will be used. Executive culture revolves around maintaining the financial health of the organization and deals with the board, investors and capital markets. According to the author, when organizations are trying to rebuild or reinvent yourself, culture clash, and fails. Managers and engineers to focus and assume that people are the problem. Group leaders together and depersonalize their employees. Managers and engineers can not agree on how to make organizations work better, keeping the costs. Every culture must learn to study and analyze their own culture. Then it is sufficient understanding to be created between cultures develop solutions that all groups can accomplish. "Hide
by Edgar H. Schein Source: MIT Sloan Management Review 14 pages. Publication Date: 01 Oct 1996. Prod. #: SMR022-PDF-ENG
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