As wicked problems have contradictory, incomplete knowledge so it often gets difficult to recognize the appropriate solutions for such problems and it demands to form a numerous framework through multiple ways of thinking. Mary Douglas’s Cultural Theory could facilitate to provide the techniques of problem-solving for wicked problems, as the author states.
After studying a number of organizations and analyzing 20 different problem solving strategies pursued by those organizations, they provide six that-based on Cultural theory’s focus on integration of elements, including individualistic, Egalitarian, Hierarchical and Fatalistic-are the most appropriate solution to combat wicked problems including Design Thinking.