PROBLEM STATEMENT
James Pierce task is to improve the operational performance of the company by using decentralized model, in order to make Jackson plant successfully. Moreover, the task involves improving the manufacturing inefficiencies of the plant by using new technologies, processes, procedures and new methods of production. However, the most problematic issue is to manage and implement changes at the Jackson plant. As the general manager of the roles company, it is the responsibility of James Pierce is to determine how to control and manage the operations. Moreover, he should determine the issues and problems in implementing the new strategy and help the company to increase its productivity and profitability in the long run.
Q. Will James Pierce succeed?
According to the case, James Pierce has analytical skills, good communication skills, general administration capacity and likable personality. He also has the ability to get all important task accomplished and sustain his career growth. Therefore, the strategy to improve and manage the operation of the Jackson plant can be successfully implemented.
However, before implementing the change, James should effectively communicate with the employees and build a positive relationship with the employees and the leaders to work effectively and effectively. Moreover, the cross-functional relationship with the employees will help the James to supervise the actual production and increase his experience in line production.
Q. Identify the different interest groups and list the political games that are identifiable?
The top management and his colleagues recognized the expertise power of the Pierce during the operations. From Jackson’s plant point of view, James Pierce formal power that is given by the top management. He has a lack of leadership skills to manage the people and lack of line production skills. His abrupt experience entry into dynamics of the plant and may pose conflicts between Pierce and his managers.
However, James should develop leadership and reward power because formal power is less likely to accept in the organization. The vice president of the rising company possesses power and skills more than James Pierce. Moreover, the managers at the Jackson plant may feel that some of their power are taken away from them because of James. Therefore, the dotted-line relationship is important in the company to increase the likelihood of bringing the change in the organization and improving the collaboration of managers in different departments.
Q. What do you need to do in order to ensure success in such a new experimental role?
I will ensure that my mission and vision for the future state of the Jackson plant would be clearly articulated. The vision to provide quality products and services to the customers, in order to sustain the customer’s advantage and improve the internal operations at the Jackson plant. Moreover, good communication and negotiation skills are very important to make employees understand that why change is necessary.
According to Kurt Lewin’s model, people live in the status quo and do not want the change o be implemented. Therefore, it is necessary to communicate well with the employees’ and ensure them that the change will benefit both the employees’ and the company in the long run. Apart from that, training should be provided to the employees to gain more skills and knowledge about the new strategy and implement successfully. This strategy will improve the employees’ morale and build confidence to work effectively.
Q. What mistakes, if any, does James Pierce make?
One of the mistakes of James Pierce is that he accepted to improve and manage the operation of the Jackson plant. However, he does not have prior experience to manage and control to people on the large scale. Moreover, it is important to communicate effectively with the employees to bring a change in the organizational structure. However, James failed to impress and manage the people and employees due to lack of experience. Furthermore, the rose company does not require to bring the change and immediate implementation of a decentralization system due to lack of urgency.The Rose Company Case Solution
Q. If you were in James Pierce shoes, would you restructure the division under you control? If yes, what structural change would you recommend and why?
Yes, I would restructure the division under my control and improve the operational performance of the company by using decentralized model. The most important steps that need to be taken in order to implement the change in the operation of Jackson plant successful include; identifying the existing channels for a functional success of the company and evaluating the performance of the management on a daily basis. Second, another step includes informal networks within the company that spread through prior functional reporting....................
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