The Power of Asking Pivotal Questions Harvard Case Solution & Analysis

Diversity in each perspective is essential to formulate the well suited strategies for the organization, especially in an environment of rapid change and ambiguity. The case has emphasized to consider the future scenario in making decisions that would gently shape an organization to face the future.

Leaders are often used traditional approaches on the current business strategies and operations while assuming that the old business models and regulations will remain intact. The author describes that, although, asking “what if” questions about the future often create discomfort but it could lead to find out more innovative solutions or compel them to see beyond the current boundaries.

This article is written from the perspective included in the author’s new book “How Strategic Leaders Shape the Future” which have won the Long Game. This book encourages leaders to look their strategies, operations, and business from a different perspective: to think outside the box, to follow a proactive approach, to look for new ways, to learn from their failures, and to explore future challenges.

With the examples of giant companies such as Pixar, Netflix, Google, DuPont and Tesla Motors, this case evaluates six questions: Have you identified the major external threats and future challenges that would impact your strategies? Are you on a way to seek out the multiple alternatives for complex issues, and do you diagnose the problem thoroughly? Do you have the competency to connect the dots from diverse sources and stakeholders, and are you able to connect that information in a useful manner that other miss? How early you succeed to understand the implications of broad market trends? Do you facilitate an environment of learning, although from failures that lead to innovation? Do you make a framework of numerous alternatives to formulate the strategies with consideration of their consequences?

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