After early successes in extremely selective management-training software, Daniel Oliveira, a youthful supervisor for Brazilian trend chain Clothes & Accessories, is thrown into the deep end of the pool by being reassigned to a region. Early on, Oliveira determines that his shop, found in mid-sized Vitoria in southeastern Brazil, is in trouble. As soon as he tries to make changes, nevertheless, he meets with opposition from long-term workers. The case details his pitfalls and growing consciousness of the complexities of leading a diverse workforce and managing change.
The Perils and Pitfalls of Leading Change A Young Manager's Turnaround Journey Case Study Solution
PUBLICATION DATE: February 18, 2014 PRODUCT #: KEL768-HCB-ENG
This is just an excerpt. This case is about LEADERSHIP & MANAGING PEOPLE
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