The Oregon Benchmarks Program: The Challenge of Restoring Political Support: Sequel Case Solution
This note goes through the origin and implementation of one of the most challenging benchmarking efforts in the U.S.
It traces the plan from a period of initial enthusiasm to legislative disillusion--and the efforts of a brand new program director to redirect and re-energize the effort. Broadly, it raises the question of what forms of public aims are well-suited to the benchmarking procedure and how public agencies react to it. Couple with the case study (HKS845). HKS Case Number 1554.1.
PUBLICATION DATE: January 01, 1999
This is just an excerpt. This case is about LEADERSHIP & MANAGING PEOPLE