The Lyle Construction Project Case Study Help
Alternative 02:Building a Quality Assurance Team
Building a quality assurance team within an organization to ensure that whether the project is generating quality project deliverables in an efficient manner would lead to some benefits and drawbacks which are enlisted below;
Pros
- It would help the company to enhance the quality of work, meet standards and eliminate project defects.
- It would lead to high quality output and increase the efficiency of project operations.
- It would allow the employees to get involved in the processes at a high level to ensure project success.
- The analysis of procedures, identification of issues, and discussion of required changes would help in generating quality deliverables.
- The effective work of the quality assurance team in terms of prioritizing the tasks accurately, analyzing the productivity of the project on a regular basis and optimize processes.
- It would lead to effective communication, continual improvement, integration, and total employee participation.
Cons:
- It would require a considerable amount of time and money for the execution of training the employees.
- The TQM would require changes in methods, mindset, and attitude of employees for performing their jobs and tasks. It might lead to the employees’ resistance.
Alternative 03: Outsourcing
Outsourcing is one of the most common practices of contracting out the processes and functions of the business to third party providers. The pros and cons of outsourcing the project into the third party are discussed below:
Pros
- The substantial advantages of outsourcing range from the cost-saving to the greater competitive advantage, efficiency gains, and quality assurance.
- It also helps in achieving more efficient and productive services often of greater quality.
Cons
- Loss of expertise, management difficulties, reliance on suppliers, and lack of flexibility and lack of control over cost.
- During any stage of the product lifecycle, the outsourcing would not bring desirable benefits to the company, due to the shortage of time and an insufficient knowledge regarding what’s being done and what is further required to do.
Recommendations
In consideration of the proposed alternatives, the company is recommended to target the intervention strategies to facilitate organizational change. The supervisor of project manager – Fred Franks should request to have a meeting with Don Jung, all VPs of functional department & key personnel in the Lyle project. The status of the project should be assessed and the issues hindering the successful project completion. As the project manager, Don Jung is recommended to take control and charge of issues on overrunning of man-hours. He should use measurable indicators – KPIs, which would help in tracking the status and performance of the project. The management should give incentives to workers to improve their morale and quality of project outcomes. The culture should be established that would be conducive to improved skills and innovation. The company should foster the culture of proactive knowledge sharing by articulating the guiding principles and objectives for it and provide appropriate incentives as well. Creating a culture in which each team member would be accountable to take charge of their task would help in effective project execution in a timely manner.
The clear direction and utmost support should be providedby the top management of the company. The management should demonstrate “walk the talk” through viewing strong commitment by closely involved in the activity of implementation in order to make sure that the workforce clearly understandsthe goals of this plan. The target and objectives of the projectshould clearly communicate to the entire team. The consultant could be appointed in order to take help on implementation.With proper training and guidance, the workers would feel motivated and encouraged to ensure this initiative.The Support System should include a dashboard introduced, a fixed time to make a complete discussion on escalated issues and training in order to ensure that the employees of the company have the right skill-set.PERT tool can be used for controlling the task. Theperformance target or the performance indicator can be viewed as the opportunity due to whichthe project can be improved throughout its life cycle. Thus, it is important to evaluate the successat each stage of the project life cycle at reaching targets. In order to promote the project performance, an integrated team of individuals should beutilized, working collaboratively for the success of the project to create value while decreasingthe cost, improving the overall quality of the product and incorporating innovation andconverting it into a far more effective project. An effective team building will always lead the project towards far greater performance and it is an important element of every successfulproject..............................
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