Situation
The situation that has been presented in the case “The Joslin Diabetes Center” indicates the fact that Joslin Diabetes Center has been based in the Boston, Massachusetts has been the first outpatient care facility to serve the patients that have been suffering from diabetes.
The research center was developed by Elliott P. Joslin in the year 1898 where the mission was to not only convert the mind and they should of the patients, but to also make the doctor to become more accustomed to the worth and methods of controlling the disease of diabetes. In the year 2008, the Joslin Diabetes Center made itself competent enough to serve more than 20,000 patients only from Boston metropolitan area.
Along with this, The Joslin Diabetes Center has been ranked in the top five percent amongst all the research centers in the support from the National Institutes of Health. Moreover, the center recruited Ranch Kimball as the CEO to basically look to restore the financial structure at Joslin. As the case indicates, the clinic has been losing more than $80 per patient visit on every delivery.
This has been offset by the philanthropic and the research revenues. The Medical Director Dr. Martin Abrahamson and Kimball have been rather focused on the fact that it has to devise and expand the Joslin chronic care model in the health care system which is oriented to treat the acute health problems.
The two are looking to shift the financial model for the future of health care all the different chronic conditions amongst the patients.
Based on the situation presented above, the management of Joslin has been quite content and satisfied with the care model and it is quite content with the results of the patients. However, in spite of effective and efficient services by the doctors, the serious concern at the Joslin Diabetes Center is related to the operating loss in the clinical operations.
With the success of its coordinated model, the management is looking to expand its range. Along with this, the management is also noted the potential opportunity which was quite evident in the primary care providers while some even hinted about opportunities in cardiovascular care unit.
Therefore, the management of Joslin is reviewing the option of strategic partnership with other care firms or hospitals. As the case states, the contract with Beth Israel Deaconess has been expiring which the management has to rethink. The program developed for the Affiliates has also shown signs of opportunities beyond the New England. The above discussed is the current situation at the Joslin Diabetes Center.
Questions
The major question that has been discussed in the case has been the fact that that management of the Joslin Diabetes Center has various departments, educational units, research centers, and the business model that has been serving the patients suffering from diabetes have been still concerned over the fact that the hospital has been losing operational money.
Along with this the element of rising challenges on the different method of raising financial success and the clinical success in health care delivery is also an issue faced by the management of the hospital.
The problem of loosing operating money is due to the lack of impetus by the management to look after those patients who have been diagnosed with diabetes. In the current situation, the management of the hospital looks to focus on the fact that it new patients and their treatment and generally overlooks the concerns of the patients that have been diagnosed.
This has been an issue. The management has also been quite content and actually hesitant in talking bold decisions. In spite of the success in the local markets, the management has not looked to explore the new markets at all. In fact, the affiliates that have been operating in different parts pose rescannable profits; still the management has not looked into expanding itself more in the market.
The element at stake because of the losing money is the customer base. As the hospital is more concerned with other factors, it has been quite negligent over the fact that it has not been catering the needs of its Type I and Type II patients.
This has been a major drawback at the Joslin Diabetes Center. It has been one of the major concerns that the profits have been declining. The financial stability of the hospital has been at the stake because of the limited growth prospects.
There have been quite a few departments with the hospital that has been functioning which has made the management seek decent revenues and profits. In spite of the success it has had within the industry, the management has been rather concerned over the fact that it has been losing its operating finance and the management is keen to overcome this issue...................
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