by Raymond E. Miles, Grant Miles, Charles C. Snow, Kirsimarja Blomqvist, Hector Rocha Source: California Management Review 17 pages. Publication Date: August 1, 2009. Prod. #: CMR434-PDF-ENG
Related Case Solutions & Analyses:
How to Prevent Your Customers from Failing
An ERP Story: Background (A)
Neeley University Investment Management Co.
Proactive Planning Before Crises Happen
BuildingBlocks International
Black & Decker Corp.: Spacemaker Plus Coffeemaker (A)
Questionnaire Design and Development
Colliers International Property Consultants
Alta and SAIT: A Potential Private-Public Partnership
The Ever Changing Customer Service And People Management In Hospitality Industries
