IMD-4-0327 © 2012
Ben-Hur, Shlomo; Rutsch, Andrew
The case scenario covers the period amid 1967 and 2011. It begins in January 2011 following the announcement of the Group’s 2015 dream that is new and with the manager of Capgemini University, Steven Smith, heading to discussions with the Group’s executive leaders on the way to leverage the University to accelerate the business’s lucrative growth.
Three essential periods are emphasized shedding light on the changing business environment and challenges and impact and the University’s function in the constant transformation of the firm – to facilitate a conversation on its additional use as an integral change handle. Learning objectives: The case scenario covers three essential themes: The confrontations in the transformation of a federated services company into a global multi-company player in an accelerating environment. Impact and the role of the corporate learning function in the strategic renewal procedure for the business. The significance of a constant transformation capacity, beyond the corporate learning function, in business transformation that is accelerating.
Subjects: Continuous business transformation; Strategic Renewal; Organizational Learning And Development; Activity System; Corporate Learning Function; Strategic Partner; Catalyst; Facilitator; Key Stakeholders; Clients; Alliances; Business Leaders; Communities; Employees
Settings: Global ; Consulting; IT services and outsourcing ; 120,000 employees ; 1967-2011
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