One day later Catherine Russell, senior vice president of Harbor Community Bank (HCB), found out that bank’s branch managers in the banks after hours, cleaning, she continued to predict how she must manage the scenario.
The manager, Rachel Dwyer, had explanation that was proper in sense, yet Russell was unsatisfied related to his otherexamples of unexpected behavior from Dwyer. After consulting with her manager, Russell must ask Dwyer about the circumstances at a pre-arranged meeting. This case follows A case.
That Little Voice Inside (B) case study solution
PUBLICATION DATE: November 13, 2014 PRODUCT #: UV7047-HCB-ENG
This is just an excerpt. This case is about ORGANIZATIONAL DEVELOPMENT