She saw movement inside the closed building and was taken aback-Rachel Dwyer, the branch manager, along with her son and her boyfriend. “Why is she … she was dubious of their presence and wondered why they were in branch after hours?” Russell wondered.
This was an added item on a list of interesting situations Russell had seen at that special branch in the past several weeks. Maybe it was nothing, she believed, but that small voice inside wasn't too confident.
That Little Voice Inside (A) case study solution
PUBLICATION DATE: November 13, 2014 PRODUCT #: UV7045-HCB-ENG
This is just an excerpt. This case is about ORGANIZATIONAL DEVELOPMENT