Senior vice president of global communications for Verizon Business is reading an email from a staff member in response to the recent efforts of communication. Employee, new to Verizon, trying to connect the dots between the products and solutions it offers to its customers, and how it fits into the role of the key strategic objectives of the company. This one page in case epilogue reveals that she is really in charge, and becomes an important mentor for new employees. "Hide
by Elizabeth A. Powell, Jerry Yemen Source: Darden School of Business 1 pages. Publication Date: January 20, 2010. Prod. #: UV4250-PDF-ENG
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