TERM PAPER Case Solution And Analysis, HBR Case Study Solution & Analysis of Harvard Case Studies

TERM PAPER Case Study Solution

Abstract

All the organizations understand today that effective communication at all levels of the organization improves the employee relations and result in organizational success. Communication in the workplace has been studied with regard to a number of aspects in the past literature such as employee attitude, job satisfaction, performance, happiness, trust, loyalty and organizational change. The value of communication for the employees lies in the fact that they are valued in the organization and they remain happy. In this paper, we discuss the importance of communication in the workplace, its impact on employee satisfaction, job performance and happiness. The effects and importance of effective communication during organizational change and the benefits of communication in the workplace all have been discussed.

Term Paper

Introduction

Organization Behavior relates to all aspects of the behaviors of the humans that take place within the context of the organizations. It also includes the behaviors of the individuals when they act as individuals and when they act as a part of a team or a group. The topic that we have selected for this term paper related to the field of Organizational behavior is ‘Communication in the Workplace.’ Communication plays an important role in an organizational setting as it determines and influences the behavior of the employees working in the organization.

Communication within the workplace or organization communication is the process where all the members of the organization gather the pertinent information about their organization and the changes that are taking place within the organization. The primary purpose of communication within the workplace is to inform all the employees about their job responsibilities and duties in the workplace(Fay, 2011). Apart from this, another important objective of communication is to form a community within the organization.

Useful communication in the organizations changes the attitudes of the employees by informing them and educating them at all levels of the organization. This in turn motivates the employees and they strive to achieve the organizational strategy. In this term paper, we discuss the importance of communication in the workplace and how it influences the organizational behavior(English, 2001). Along with this, we discuss the advantages of communication in the work place and how it helps the organizations in times of organizational change.

Discussion

Smart leaders of the businesses have always known that when workers of the organization are happy they become more productive and benefit their organizations. There are different aspects of organizational communication that have been discussed by different research studies. These aspects include transparency, accuracy and openness, organizational procedures and policies, adequacy of information and performance feedback. These all aspects of communication in the workplace are directly correlated to the feelings of happiness of the employees in the work place, job satisfaction and their performance on the job(Houmanfar, 2003).

When communication is effective in organization it results in positive attitudes of the employees of the organization. It results in higher employee performance and perceived organizational support. The best strategy of the communication forces the leaders to listen to others(Kandlousi, 2010). Good form of communication and communicating well with others means respecting the other because leaders don’t need only be able to command their followers but they should be more interested to hear to the opinions of their followers therefore, communicating with them is equally important(English, 2001).

Communication is the most ethical form of strategy through which equity can prevail within the organizations. A true communicator is the one, which listens to the ideas, opinions and the aspirations of the others in the organization. Communication and especially two-way communication is highly effective in building strong relationships within the organization. Leadership communication is truly an art and it demands that leaders should communicate with others with empathy and make them feel comfortable emotionally(Kaul, 2008). Now we discuss the impact of communication on the attitudes, job satisfaction and happiness of the employees.

Effect of Workplace Communication on Employee Attitude, Job Satisfaction and Happiness

When employers recognize that bidirectional communication creates new avenues for building the organizational commitment and recognizing the employee contributions and it results in higher performance of the organizations. Research studies have shown that when organizations encourage two-way communication it contributes to the happiness of the employees and such employees become successful in all aspects of their life(Nelson, 2010).

TERM PAPER Harvard Case Solution & Analysis

When communication is two ways in the organizations then the employees tend to develop beliefs regarding their contribution and value to the organization for satisfying their socio-economic needs. This shows that bi-directional communication results in higher job satisfaction and the feeling of being valued within the organization. The performance and the work efforts of the employees is affected by the readiness of the organizations to recognize them,

According to the Bureau of Labor Statistics in US, the unemployment rate in US had been to an all time high in the year 1983 at around 10.4%, and then it had declined but remained at a higher side until 2010 at the rate of 9.7%. Most of the people across US have been affected by stress, frustration and jobless rate because of the economic crisis(Waldron, 2003). This indicates that the level of worry and anxiety among the workers has increased to a high level and thus employees can only benefit now from morale, employee relations and communication in the workplace...........

This is just a sample partial work. Please place the order on the website to get your own originally done case solution.