Tech Data is a global provider of logistics management services, and one of the largest distributors in the world of information technology equipment. Operative performance is key to the company that has gross margin of 5%. In late 2005, the company experienced a boom period of the 1980s and 1990s, the subsequent consolidation of the industry, and the bust that accompanied the Internet bubble burst. Industry maturation and Tech Data faced significant competition from Chinese-based, low-cost competitor. Against this background, Steve Raymund, chairman and CEO of Tech Data, prepared for discussion with his council of continued operational improvements and overall growth opportunities. "Hide
by Bradley R. Staats, David M. Upton Source: Harvard Business School 10 pages. Publication Date: June 12, 2006. Prod. #: 606060-PDF-ENG
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