TALENT ACQUISITION GROUP AT HCL TECHNOLOGIES: IMPROVING THE QUALITY OF HIRE THROUGH FOCUSED METRICS. Case Solution And Analysis, HBR Case Study Solution & Analysis of Harvard Case Studies

TALENT ACQUISITION GROUP AT HCL TECHNOLOGIES: IMPROVING THE QUALITY OF HIRE THROUGH FOCUSED METRICS. Case Solution

CRITICAL OBJECTIVES AND GOALS OF THE COMPANY FOR THE TAG FUNCTION:

The most critical and primary objective of the management of the company is to promote the efficiency and effectiveness in the operations of the organization. This is due to the fact the more than roughly 70% of the expenses of the organization in terms of its operations and functioning are directed towards the human resource management and employees of the company therefore, introducing the best possible practices and policies in order to reduce these costs of operations of the company can be achieved by maximizing the efficiency and effectiveness in the TAG and the human resource management of the company.

The management of the company is fully aware that reducing the costs of the business in this segment can earn a competitive advantage to the company over its rivals and competitors in the industry, therefore it is very critical about achieving this objective for the interests of the business.

QUESTION 1:On the basis of the case provided, explain if the TAG realignment really improves the recruitment experience for all critical stakeholders of HCL, and discuss which of the metrics of TAG are truly relevant from a strategic human resources point of view supported by examples from the case.

ANSWER:

The analysis of the case study has revealed that the realignment of the TAG function of the organization has greatly benefited and positively assisted all the stakeholders of the HCL organization. It has been one of the most influential reasons behind the recent improvement in the performances of the company in terms of the hiring and recruitment and the overall revenues and profitability of the organization in the markets where the business operates.

CENTRALIZATION AND CO-ORDINATION AMONG VARIOUS BUSINESS CENTERS OF THE ORGANIZATION:

The centralization and realignment of the TAG has been one of the greatest achievements of the management of the company and all the various business centers, functions and stakeholders of the organization have greatly benefitted from this improved business structure which has been implemented by the management of the company.

The management of the company has adopted a singular and centralized system for the hiring and recruitment of the employees for the company. This has been achieved through the integration of all the business centers and the supporting staff and functions on a single data link and platform.

All the information and the communication are being done through this platform and therefore, this has assisted the management of the company in increasing the knowledge and awareness of all the business functions including the TAG department of the company regarding the present and past developments and what is going on in these functions of the organization.

This is the most critical achievement in terms of the benefits and interests for the business as previously the business functions and the departments of the organization were scattered with no communication and awareness regarding the operations and activities of each other...............

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