Taking Human Resources Seriously in Minneapolis Case Study Solution
Pratt also led the creation of customer service center model, which was same as the one in the Chicago Public schools. Pratt had an ability to efficiently utilize less resources with more functionalities. In order to address the concern regarding an increased capacity of principals in the district; Cook offered his services with Johnson and his team members in the area of academic affairs. Pratt and Johnson resolute in their decision to ensure the application of existing pool of principals and assistant principals. They also considered the creation of training academy for the leaders at the district level.
To improve the concentration on school learning and teaching; MPS initiated the investigation of the pilot program’s probability to deal with issues like: budgeting, facilities management, student discipline and bus scheduling. In case of successful implementation; it could bring an improvement in the percentage of time spent in focusing 60-80 percent on the instructions of the school day. They also worked on the more complex and evaluation system in order to achieve the ability to link the students’ performance with compensation. Similarly, MPS also realized the importance of knowledge and skills of middle school teachers. Thus, it was revealed by the strong win of Nordgren that a significant improvement in the student learning can be observed with the district’s partnership.
Knowledge:
The process of recruitment and selection was not the only area that was affected by the budget downsizing as the HR’sposition, which was mainly designed to greet people, provide answers to their basic questions, guide the employees regarding the appropriate resources, was also eliminated. Despite the expiration of the contract; teachers continued teaching under the same terms. An increased focus on the transactional activities led to the creation of a culture which had lost its connection with the people it was to be served to. Around 6000 students left their charter schools and suburban schools, and opted for new positions.
Due to the layoff of teachers, rest of the teachers began to feel unappreciated, unacknowledged and overworked. Repeated turnovers in the leadership of district was primarily to demoralize the impact of uncertainty of decentralization and budget cuts,thus, there was an increased concern over the capacity and quality of the school principals. Based on the allocation of each teacher’s salary; principals might be enticed for stretching the buying power of school budget through hiring less experienced and cheap labored teachers through interview and select process.
The uncertainty regarding the hiring of teachers who meant to have school-based teams, represented predicated outcomes. However, the new contract was approved by around 70 percent of the teachers, the component of interview and select was required to be renegotiated,but most of the principals and teachers had less experience in hiring or interviewing the employees.
Actions:
Based on the issues faced by the MPS, the possible actions that it can significantly consider to resolve such concerns, mainly include: the determination the organizational capacity elements, such as: talent pool, mind-set, strategic unity and innovative approach. This is important for the better evaluation of the resources which the organization has, and developing an ability of introducing an improved learning and teaching facilities to both teachers as well as the students, and assisting in the recruitment of knowledgeable workforce. (M. Bruce King, 2011)
The creation of the organizational profile is of great importance in terms of providing guidance to all the teachers by laying out the official reporting relationship of the teachers with the principals, in order to improve the workflow in MPS. It tends to assist in the creation of an effective working environment through the equal distribution of responsibilities. (JUDE KAYE, 2015)Similarly, by leveraging the teaching services on technology; there would be a significant improvement not only in budget saving but also in the experience of students,resulting in an increase in their enrolments.
Consequences/Risks:
The possible consequences of considering the usage of technological approach is that it greatly influences the teaching style of under-experienced teachers, as it assists in an improved communication and interaction with the students during the class. MPS must allocate a significant portion of its budget to promote the use of technological approach. But for doing so, there would be a requirement to train the teachers for the efficient usage of the newly adopted technology. This represents the need of developing training sessions not just for teachers but so for the principals, making it easier to communicate. (Rhonda Christensen, 2008)Similarly, the policies of the schools must be flexible in terms of the organizational capacity elements. This would allow MPS to fit to the particular needs of the teachers as well as the students, bringing an improvement in the practices that influence the learning of students. (M. Bruce King, 2011)
Conclusion:
The analysis of the stakeholder’s perceptions represented differentiation in the leadership approach, which greatly influenced the success of district and charter schools in Minneapolis. To address the concerns and challenges being faced by MPS, some steps are recommended. Because both the quality as well as the capacity of MPS were highly compromised and there was an expectation of an improvement in the hiring process if the experience of teachers and principals are improved..........
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