Taking Charge: Rose Washington and Spofford Juvenile Detention Center Harvard Case Solution & Analysis

The latest in a long chain of directors of New York City's toughest juvenile detention facility confronts a staff which is both demoralized and resentful of power. As the jail's first black director, she must cope with a mostly black staff long accustomed to "getting over" - giving less than full effort and rationalizing its approach in terms of the perceived indifference of a "downtown" white power structure. Fights over insubordination child abuse and union power ensue. HKS Case Number 875.0

Taking Charge Rose Washington and Spofford Juvenile Detention Center case study solution

PUBLICATION DATE: March 29, 2011 PRODUCT #: HKS522-PDF-ENG

This is just an excerpt. This case is about LEADERSHIP & MANAGING PEOPLE

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