Taj Hotels: Building Sustainable Livelihoods Harvard Case Solution & Analysis

This case examine problems faced by the corporate sustainability supervisor in the corporate headquarters of a large hotel group in a under-developed nation as she implements her company's corporate sustainability strategy through provider partnerships with bottom-of-the-pyramid (BoP) social organizations.

Under the set of instructions of responsible purchasing, the hotelier's "Creating Sustainable Sustenance" initiative engaged cause-based non-governmental organizations (NGOs) by investigating opportunities where the merchandise or services of such organizations could surrogate for comparable products or services sourced from for-profit providers. The case reveals the challenges inherent in a BoP responsible purchasing strategy, including the fragile balance between meeting business objectives while supporting social causes.

Taj Hotels Building Sustainable Livelihoods case study solution

PUBLICATION DATE: October 18, 2013 PRODUCT #: W13441-HCB-ENG

This is just an excerpt. This case is about LEADERSHIP & MANAGING PEOPLE

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