The CEO of Taiwan Taxi need to evaluate the adoption of iCall by the company's cab driver. ICall was expected to be the basis for considerable development in the number of taxi motorists signing up with Taiwan Taxi when initially developed. Even after lots of years, adoption still lags behind the strategy.
The CEO needs to examine the features for the slower implementation of iCall and make suggestions on whether to enhance or modify the objective adoption in order to convince it. The case shows the lots of intricacies associated with realizing company value from the adoption of infotech.
Taiwan Taxi's iCall System Realizing the Value of GPS-Dispatch Systems case study solution
PUBLICATION DATE: April 08, 2010 PRODUCT #: 909E21-PDF-ENG
This is just an excerpt. This case is about TECHNOLOGY & OPERATIONS