Today's problems are often unforeseen consequences of yesterday's solutions. Business and public policy settings are affected by politics of resistance, the trend towards well-intentioned measures aimed at the defeat of the system response to the intervention itself. Just as the airline uses flight simulators to help pilots learn system dynamics enables us to create simulators flight controls to prevent resistance to the policy and design more effective policies. System dynamics is a method for working with high-level teams to improve the opportunities for the realization of results. This article examines the dynamics of the system can be effectively used to develop high leverage policies for sustained improvement and introduces the next three articles in this issue discuss the application of system dynamics in various critical issues facing business leaders today. "Hide
by John D. Sterman Source: California Management Review 19 pages. Publication Date: July 1, 2001. Prod. #: CMR205-PDF-ENG
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