Supply Chain Management Cases

Indian financial intermediary for international capital in local infrastructure decides how to balance the range of services, the risk-adjusted return, margin pressure, and state-building. IDFC was chartered with partial ownership of the Indian government to help evaluate policies and to be an example of how private funding may be subject to public infrastructure. As the […]

The case is considered an entrepreneurial path taken two men, father and son, who has created a very successful business enterprise in the regional marine offshore industry in the first decade of the 21st century. Factors that contributed to the rapid growth of the company to consider, as well as the challenges they face in […]

WoodSynergy Inc. became an average player in the fine wood industry supplier. The company acquired the shares of forests from a number of manufacturers and they are processed in accordance with specific customer specifications. WoodSynergy recently launched a number of IT initiatives based on supply chain management and was interested in the assessment of the […]

Barry Lam, CEO and founder of Quanta Computer (the largest manufacturer of laptops worldwide), recognized for many years that he had to turn the company to reduce its dependence on the production of goods to the equipment for other brands and move the company in the field of higher value-added products and services. But how […]

When people think about innovation in customer service, they usually think of the process or enhancements that make service delivery faster and more efficiently. Restaurants have introduced hand-held devices that buzz customers when their table is ready, use the self-service supermarkets and check the line. While such innovations may simplify matters for clients, service organizations […]