Shenzhen-based Sunshine Fashion Co. To be able to manage its retail operations, it has set up both division and regional offices to support and track and to take care of stock its retail points.
It has installed an ERP system for observation sales and tracking its goods. The enactment of the ERP system has improved the situation. For instance, the system has helped its national business is managed by Sunshine substantially through reliable and consistent reporting from division offices and the retail points.
However, the retail chain has been cost the equivalent of nearly 5% of its national sales by fraudulent conduct among employees. What more can the direction do to control such behavior and reduce its loss?
Sunshine Fashion Fraud, Theft and Misbehaviour among Employees case study solution
PUBLICATION DATE: March 02, 2011 PRODUCT #: HKU916-PDF-ENG
This is just an excerpt. This case is about TECHNOLOGY & OPERATIONS
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