Owner and a partner of the Sunset Grill at Blue Mountain in the village at Blue Mountain, Ontario had very mixed emotions. The restaurant had broken even and had just completed its first year of operation, and had been named Company of the Year in the counties of Simcoe and Grey.
On the flip side, the owner understood that businesses were still far from perfect. This case was written in the section on managing capacity and demand, particularly for classes on operations. It could be utilized in a service direction or service operation course.
Sunset Grill at Blue case study solution
PUBLICATION DATE: January 10, 2011 PRODUCT #: 910D15-PDF-ENG
This is just an excerpt. This case is about INNOVATION & ENTREPRENEURSHIP