Introduction
Stardivant is a large manufacturer of electrical equipment for industry, the armed services, and the consumer. The industrial electronics division specialized in radar and all types of communications equipment. One of the subdivisions of this operation was engaged in the development of missile guidance equipment. This group had a field test facility at the U.S. government’s Special Weapons Test Center in Florida.
Eden, Bill (Computer project engineer), Al Abrams (Chief programmer), and Fred Smith were assigned to the project at this facility whereby the computer has been subcontracted to supply it to the armed forces. The task of the team was to install and develop the software for the computer system.
This project was facing problems due to the clash of Eden, Bill and AL Abram. Eden was pressurizing Abram to complete the project as soon as possible by askinghim about the progress of the project continuouslywhich frustrated Abram. Moreover, Eden objected to the specifications of the operating which Abram as they did not match the specifications given by the government. This made him furious to the extent that he threatened to leave the organization at the crucial stage of the project.
The main problem was created for Harris, Jordan, who did not have any direct authority over them as he was a supervisor but he was charged with the responsibility to ensure the completion of the project on time. Therefore, he was trying his best to cool both the parties and get the work done.
Sturdivant Electric Corporation Harvard Case Solution & Analysis
Identify the behaviors of the 3 main actors in the case, Eden, Abrams, Johnson that contributed to the conflicts and problems described in the case?
Bill Eden
He wants to meet the target to supply the computer to the armed forces with the required specifications. Therefore, he wants to achieve the target on time.As a supervisor of the Alabram, he used to ask about the progress of the development of the operating system with detailed analysis about the progress on the work. He seems not to believe Al Abram about the progress at work as Alabram was unable to provide him any detailed report about the world.
He also seems to be suspiciousabout the efforts of Alabram. For instance, he once asked
Him to submit the details of the progress. Al Abram informed him that the work performed were not in the form that would help him to evaluate it. In spite of giving time to Abram to make a meaningful report, he insisted to provide the report. Due to the tight deadlines, he wanted Abram to work faster, morethan the capacity he has.
He seems to care only about his job and is not concerned about its effects on subordinates He does not seem to understand the problems faced by Abram when he was interrupted while he is doing his work on the computer because the contractor’s personnel wants to work on it. He should have negotiated with the contractor’s personnel about the schedule of time Abram should work on it every day and the time contractor’s personnel should work.........................
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