Shade cases should be printed in color to optimize their effectiveness. February 2011: O.P. Bhatt reflected contentedly on his five-year period as Chairman of State Bank of India (SBI), India's largest commercial bank. He would led SBI on a journey of transformation from an old, hierarchical, trade oriented, government bank to a modern, customer focused, and worldwide bank that was technologically advanced. In 2006, when Bhatt assumed leadership, SBI was losing market share for over two decades to private and foreign banks. Industry observers and analysts had predicted that at the prevailing growth rates a private bank launched in 1994, ICICI Bank, would overtake SBI with regard to deposits in four years. However, by 2010, SBI had more than doubled its profits, deposits and advances; recovered market share and won the Asian Banker Accomplishment award for the most powerful bank in the Asia Pacific area.
State Bank of India Transforming a State Owned Giant case study solution
PUBLICATION DATE: March 28, 2011 PRODUCT #: 511114-HCC-ENG
This is just an excerpt. This case is about SALES & MARKETING
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