Roger Cosgrove needed to make a determination about what must be done with one of the employee, Jennifer Johnson, who was involved in burglary of $120,000 from his business associate, Michael Libretti. He combated the ethical dilemmas this issue raised. Starbright Jewelers at Libretti's place of business, Cosgrove had a chance meeting with Libretti in April 2011. Libretti and Cosgrove once ran Starbright in a combined operation but, due to changing economic conditions, dissolved their joint operation amicably in 2008. Johnson, who had worked for both guys at Starbright, nominated, at Cosgrove’s suggestion, decided to pursue him to new business venture, Silver Shine. She persisted in working part time on Saturdays for Librette at Starbright, to increase her income.
Both Librette and Cosgrove remained friends, and occasionally met to catch up on news. It was at one of these get-togethers that Cosgrove heard from Libretti the accusation of theft. When Libretti afterwards hired a replacement for Johnson, he found through the attempts of the replacement that Johnson did burglary of $120,000 from 2004 till 2010. Cosgrove needed to balance the competing needs of the numerous individuals who had an interest in his determination.
He wanted to shield his company, his reputation, and his customers from exposure to a potential burglar. Cosgrove desired to shield his family's well-being and also to be encouraging to his business partner, Libretti. Even though he felt taking action regarding Johnson assumed that she was guilty, without benefit of any investigation. He even looked for advice from several sources, and was frustrated that there was no clear trajectory.
Starbright Jewelers case study solution
PUBLICATION DATE: February 09, 2015 PRODUCT #: NA0321-HCB-ENG
This is just an excerpt. This case is about GLOBAL BUSINESS
Related Case Solutions & Analyses:
Edgar J. Scherick Associates
Sierra On-Line (B): An Analysts Perspective
OfficePro (A)
Connecticut Spring and Stamping Corp. (A)
Conflict on a Trading Floor (B)
Janet Yellen and the Bernanke Fed
Lupin’s Foray into Japan
Striking at the Queen
Banco Ciudad (B): Transformation at Work
China´s Challenge to Feed Its People
