Spin Master Toys was a Canadian manufacturer of toys ready to release its latest product, E-Charger, electrically powered model airplane. Operations Manager were to decide which provider should develop and produce a new product. Term from design to delivery was very short, requiring accelerated graphics development. The company had a short list of two potential companies that are located in large regional toy industry in southern China, near Hong Kong. Operations Manager needed to develop appropriate criteria for the decision and evaluate two suppliers. With relatively little information, and already behind schedule, the company must make a decision in the face of considerable uncertainty. Additional cases of Spin Master Toys (B): New E-Chargers suppliers? (Product 901D02) and Spin Master (C). Keeping E-Chargers' Wings On (product 901D03) monitor the progress and problems of production E-Charger «Hide
by John S. Haywood-Farmer, Ken Mark Source: Richard Ivey School of Business Foundation 12 pages. Publication Date: January 19, 2001. Prod. #: 901D01-PDF-ENG
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