Against the background of efforts to design a turn on South African Airways (SAA), general manager puts the upcoming strike against the company. How to address the issues of distributive and procedural justice in post-apartheid South Africa, and as a general manager to recover from a major mistake in the beginning of the strike? Chronicles of the problems and mistakes of previous leaders and anti-crisis plan, created Ngqula to help reduce waste and abuse, and to earn a growing international market. "Hide
by Joshua D. Margolis, Laura Morgan Roberts, Laura Winig Source: Harvard Business School 21 pages. Publication Date: February 26, 2007. Prod. #: 407014-PDF-ENG
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