The earthquake that hit on East Japan in March 2011 caused enormous damage. Production recommenced with remarkable speed while widespread disruption to global supply chains was forecast. This article is detailed as how the resources from the networks of marred companies were rapidly mobilized and deployed, enabling an instant renovation of production. It uses the theories of sensemaking and social capital to explain the speed of recovery. Fast mobilization was eased by social capital, and strategies to construct shared mental models allowed powerful coordination under complicated and fast evolving conditions. The capacity to mobilize and focus resources is vital to disaster restoration.
PUBLICATION DATE: February 27, 2014 PRODUCT #: CMR558-HCB-ENG
This is just an excerpt. This case is about LEADERSHIP & MANAGING PEOPLE