Sitara was a village in India whose local administration body had 15 members poineered by the gram-pradhan. In the year 2011, the g-pradhan had approved a project for renovation of a sizable village pond according to the directives of the central government's MNREGA scheme. Nevertheless, on beginning the excavation work at the job site, it was discovered the place was exceptionally marshy. Manual labourers turned up at the site regular but declined to work in life threatening condition. Without precisely defining what such circumstances may be, MNREGA prohibited using machines except in the case of extraordinary circumstances.
Therefore, the gram-pradhan was required to pay labour fees for no labor. Part A illustrates how the Indian style of direction that relies on competencies including jugaad (creative improvisation), initiation, and resourcefulness results in talent management and ability-building even at the base of pyramid. Part B bring forward the trade-off among the direction practice of jugaad and management through "systematic innovation." Part C sheds light on the public policy approach of examining the whole situation. The case also explores the competences required for the effective function of commercial and societal institutions in the Indian context.
Sitara Indian Management Style - Capturing Hearts and Minds case study solution
PUBLICATION DATE: September 04, 2012 PRODUCT #: W12172-PDF-ENG
This is just an excerpt. This case is about LEADERSHIP & MANAGING PEOPLE
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