Throughout the last decade, the virtual work - professionals operational slightly from home, from the road or only from client locations -has become increasingly common. Some Fortune 500 companies, including Procter & Gamble, IBM, Accenture and AT&T, have already partially or totally eliminated traditional offices. As much as 10% of the current work force telecommutes from home - more than triple the amount of 2000. This inclination will speed up in the coming decades in retort to the ongoing globalization of work, ever-growing customer demands and the cost of commuting and time. However, supervisors as well as distant workers are getting to be increasingly aware of the challenges associated with work that is virtual as they relate to social interaction, internal communication and employee satisfaction and commitment.
For each problem, the authors offer a set of direction coping strategies drawn from interviews with managers and remote workers. Successful businesses will find ways to adjust to the differences and provide specialized training, mentoring and comprehensive opportunities for business and social interactions with both conventional and remote workers.
Set Up Remote Workers to Thrive case study solution
PUBLICATION DATE: October 01, 2009 PRODUCT #: SMR333-PDF-ENG
This is just an excerpt. This case is about TECHNOLOGY & OPERATIONS
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