Measuring performance is an important part of supply chain management. Timely, accurate and detailed performance monitoring can allow a company to identify problems early, diagnose causes of the problems and come up with intervention at the earliest. SeeCommerce provides internet solutions to ensure that the companies in the supply chain can have the appearance of performance throughout the supply chain. This case describes the meaning of the assumption that SeeCommerce created through its solution, as Mopar DaimlerChrysler department was able to make use of solutions significantly increase the efficiency of customer service and spare parts operations at DaimlerChrysler. "Hide
by Hau Lee, Paresh Rajwat Source: Stanford Graduate School of Business 16 pages. Publication Date: July 17, 2001. Prod. #: GS25-PDF-ENG
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