INTRODUCTION

The case introduces San Francisco International Airport, dealing with a massive inflow of passengers, clients and customers. Along with employing a significant number of operational staff and employees to effectively run the day-to-day operation of the Airport. However, due to the raising number of passengers, the assistant deputy director of Aviation security Kim Dickie compelled the Director John Martin to renovate and reopen the terminal 2. So that, it would bear some of the inflows of passengers, to reduce the load on other terminals and effective reduce the time it takes to process and record a single passenger along with managing and keeping track of employees working in the airport. Therefore, a project worth $383 million was introduced, which would require a ventilation and heating installation along with the construction of four additional gates and an energy efficient architectural design. However, Kim was more prone towards the establishment of a sound security infrastructure that would enable the Airport to meet the Security requirements of the Regulation authorities.

Additionally, Henry Thompson the Associate Deputy Airport Director of Safety and Security issued a mandate. Which made its necessary to overhaul the security infrastructure of the Airport, to ensure optimal passenger security and avoid any loophole with respect to the employees. Hence, the Dickie proposed the implementation of SAFE Software Suite offered from QuantumSecure has been used by the Toronto Pearson International Airport and proved to be beneficial, in reducing the cost of the Airport. The new software was an off the shelf ERP Solution that was efficient in identify management and also provided access monitoring facilities requiring constant physical security. Which, in turn, would enable the Airport to effectively implementcontrols over its employees by identifying go no-go areas using the single notion identity across the entire Airport. Therefore, the financial evaluation of the proposed software was conducted using discounted cash flow methodology under appropriate assumptions to estimate the feasibility of the software project in the long run.

San Francisco International Airport Harvard Case Solution & Analysis

Background

The SFO has almost 100,000 daily users and was recognized as one of the largest and busiest Airport in the world. Due to the raise in the low-cost carriers such as Southwest and Virgin Airlines and the increases in their service provided had significantly increased the inflow of user or passengers. Which, in turn, had compromise the ability and capacity of the Airport to effectively manage the increases in the number of users. Therefore, compelling them to reopen their terminal two which was closed off in 2000 after the launch of SFOs international terminal. However, it can be assessed that, the proposed project would require a significant amount of capital investment(Diermeier & Meagher, 2015).For which, Henry Thompson issued a mandate to overhaul the security infrastructure of the Airport, through the implementation consideration of a shortlisted vendors (Quantum Secure) Safe Software Suite. Which would ensure that, the Airport meet the regulatory requirements set by the International Air Transport Association (IATA)with respect to the physical identity and access management....................

INTRODUCTION