Salesforce.com vs. Siebel (Abridged) Harvard Case Solution & Analysis

Salesforce.com vs. Siebel (Abridged) Case Solution

This is just an excerpt. This case is about STRATEGY & EXECUTION

PUBLICATION DATE: March 31, 2016

Checks out the phenomenon of software application ending up being a service. Salesforce.com. has actually catapulted into the lead for providing a client relationship management (CRM) option as a Web-based service. Siebel, the leader in CRM packaged software application sales, needs to create a method to take on salesforce.com.

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